4.5 /5

Ladbrokes Belgium: review, licence and customer service

« Number one in Belgium for football »

John Doherty
John Doherty Sports betting analyst, Belgian market Updated on 18 September 2026

Our verdict on Ladbrokes in 30 seconds

Ladbrokes stands out for a strong focus on football, a wide football betting catalogue and the option of agency withdrawals, elements that match a Belgian clientele attached to a physical presence. Identified limitations are the absence of a bet builder and a limited esports offer. A report of non-payment at a physical agency in Brussels is among the reputation factors to consider.

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✔ Pros

  • Boosted returns on deposits
  • More than 4,400 football betting options
  • Boosted odds
  • Ideal for horse and greyhound racing
  • Livestream

✘ Cons

  • No bet builder
  • Limited esports betting
See Ladbrokes's offer

Ladbrokes — Key info

Websitehttp://www.ladbrokes.be
Gaming Commission licenceFA+116428
Sports covered35
Minimum deposit10€
Cash OutYes
Bet BuilderNo
LivestreamYes
Itsme sign-upYes
✓ Cash Out ✕ Bet Builder ✓ Livestream (Yes) ✓ iOS App ✓ Android App ✓ Itsme

Detailed review of Ladbrokes

ladbrokes review : overview

ladbrokes review presents an offer focused on football, the brand positions itself as number one in Belgium for this discipline. The platform covers 35 sports and offers more than 4,400 football betting options, with boosted odds and a livestream service. The offer is also suited to horse and greyhound racing.

Offers and payments

The minimum deposit is set at 10€. Deposit methods include Bancontact, PayPal, Neteller, Sofort, bank transfer and other standard methods, seven in total. For withdrawals, Ladbrokes offers withdrawal at physical agency locations distributed across Belgium, in addition to bank transfers.

Service, app and security

Customer support can be reached via live chat every day from 10:00 to 23:00, and outside these hours the help centre and email take over. The iOS and Android mobile apps are available and well rated by users, and the app also allows initiating withdrawals at agencies. On the regulatory side the platform operates under licence CJH FA+116428 and account protection follows the standards imposed on authorised Belgian operators.

What sets Ladbrokes apart

Historic and recognised Belgian brand, withdrawal at physical agencies in Belgium, a wide football selection with more than 4,400 options, livestream and extended live chat hours.

User experience

The user journey is simple and navigation clearly provides access to bets, promotions and support. The brand benefits from strong recognition in Belgium, which makes the offering clear for local players.

Mobile app

iOS (version 15 and later) and Android apps are available, well rated by users; the app also includes the option to initiate withdrawals at agencies.

Customer support

Live chat is available seven days a week from 10:00 to 23:00. Outside these hours the help centre and email take over.

Promotions

Available offers apply to all players without distinction for new accounts.

Payment methods

7 payment methods, withdrawal possible at physical agencies

Deposits

Bancontact, PayPal, Neteller, Sofort, bank transfer and other standard methods (seven in total).

Withdrawals

Withdrawal at physical Ladbrokes points of sale distributed across Belgium, in addition to standard bank transfers.

Security & reputation

The platform operates under licence CJH FA+116428 and account protection is compliant with the standards imposed on all authorised Belgian operators.

What reviews say

On Trustpilot (ladbrokes.be), reviews highlight the odds and some promotions positively, but a report mentions the non-payment of a winning amount (€2,550) at a physical agency in Brussels since January 2025.

Responsible gambling

Standard Belgian tools apply: deposit limits, EPIS self-exclusion, link to stopoptijd.be.

John Doherty John Doherty's verdict

Ladbrokes stands out for a strong focus on football, a wide football betting catalogue and the option of agency withdrawals, elements that match a Belgian clientele attached to a physical presence. Identified limitations are the absence of a bet builder and a limited esports offer. A report of non-payment at a physical agency in Brussels is among the reputation factors to consider.

Official source: http://www.ladbrokes.be — Gaming Commission register: gamingcommission.be

Frequently asked questions

Is Ladbrokes legal in Belgium?
Yes, Ladbrokes is an operator licensed by the Belgian Gaming Commission under licence FA+116428.
Does Ladbrokes offer a welcome bonus?
No, no licensed bookmaker in Belgium has been allowed to offer a welcome bonus since the decree of 6 February 2020.
Review written by John Doherty, verified and updated on 18 September 2026.